Terms and conditions
OC Canvas Studio Terms and Conditions
OC Canvas Studio accept all major credit/debit cards through PayPal. OC Canvas Studio requires payment before any orders or proof images are created. Should you encounter any issues during the checkout process, please don’t hesitate to contact us so we can help resolve the issue as soon as possible.
We ship everything as soon as possible. We use USPS Priority/First Class Mail or FedEx depending on cost and shipping location(delivery time is 3-5 business days). We insure all packages. If you’d like a tracking number – just ask(usually you will receive it in an automatic message when the art is shipped out). If you need your Canvas by a certain date please ask about Express shipping options. Please make sure your address is correct (and your Paypal account does not have an old address)- We are not responsible for wrong addresses. International shipping is 9-14 business days, but we have had some take longer – sometimes almost a month. Please note! International buyers are responsible for all customs/VAT fees in their country.
No refunds/exchanges are available on personalized or customized items. We do offer new canvas if you receive your package damaged during the shipping, please let us know we will work to resolve it. Your 100% satisfaction is our first First Priority – if you are not happy for any reason we want to know and will make it right.
PROOFING: All personalized/custom orders will be sent a proof image for your approval before printing. We will not create or ship your order until the proof has been approved. Once the digital proof is approved, that indicates it is ok to make the canvas and you have no further changes. It is the customer’s responsibility to check the digital proof carefully and make sure there are no errors. We cannot make changes after the canvas has shipped. PLEASE PROOF CAREFULLY!!
Custom order’s are available upon request. Please contact us to discuss your needs.
GIFT CERTIFICATES (paper or e-cert) are available -please feel free to contact us.
FOR OC CANVAS STUDIO CENTER ORDERS:
By processing and submitting your OC Canvas Studio order You represent and warrant to OC Canvas Studio, providing information or services, that you own and possess all rights or own sufficient rights of third parties necessary to copy, produce, print or imprint each and every document or other item and the portion thereof you submit.
You agree and covenant that at OC Canvas Studio’ request, and without further consideration, you will promptly provide OC Canvas Studio with reasonable evidence of such adequate and enforceable rights of third parties (i.e., consents, approvals, licenses or sublicenses), and agree that OC Canvas Studio may provide a copy of these T&C to anyone claiming an infringement of copyright/trademark in your document or to law enforcement or other entities as required by law or as OC Canvas Studio reasonably determines to be necessary to protect its rights or the rights of others.
PLEASE NOTE! Placing an order in our website shop, you take responsibility for any copyrights for the material you send us(photos, lyrics, wording, designs)
CONDUCT OF USERS
You agree that you will not: (i) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or that OC Canvas Studio considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable; (ii) attempt to transmit any “virus,” “trojan horse” or other software destruction or disruption device; (iii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while you are using or accessing the Site or in connection with your use of the Site, in any manner; and (iv) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.
By using the OC Canvas Studio site, you agree to indemnify the OC Canvas Studio Parties for any and all claims, damages, losses, liabilities and causes of action (including expenses and attorneys’ fees) incurred by them arising out of or relating to your breach or alleged breach of these T&C (including, without limitation, claims made by third parties for infringement of intellectual property rights). You agree to cooperate as fully as reasonably required in the defense of any claim. OC Canvas Studio reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
All our shop listings photos are not for sale!